Microsoft Copilot.

Every Microsoft Copilot service AI Solution Technologies delivers — 17 in total, within the Generative AI & Copilot practice.

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Deep Microsoft 365, Purview and SharePointPermission and oversharing remediation at scaleCopilot Studio and Graph connector developmentRole-based adoption design rather than generic

BUILT ON

The problems Microsoft Copilot exists to solve.

Copilot licences purchased with no measurable return

Copilot surfacing documents users were never meant to see

A decade of accumulated permission sprawl in SharePoint

Adoption that stalls after the initial announcement

What is Microsoft Copilot?

SENIOR-LEDReadiness assessment covering tenancy, permissions, data and licensing

PRODUCTION-READYRemediation plan for over-shared and stale content

KPI-DEFINEDSensitivity labelling and protection policy design

Get a free discovery sprint

Before you commit, we help you confirm the use case, check data readiness, define the KPI, and work out which of the 17 Microsoft Copilot services actually fit the problem you have.

For a limited number of teams each quarter, we run the full sprint free of charge.

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THIS SUB-PRACTICE

17SERVICES

16NEW FOR 2026-27

7STAGE DELIVERY

How Microsoft Copilot runs.

Confirm objectives, stakeholders, constraints and success measures

Review current systems, data, controls and delivery readiness

Prepare the target design, backlog, governance and implementation plan

Test the priority requirements through a prototype, pilot or controlled design review

Configure, integrate, test and deploy the approved solution

Train users, transfer knowledge and establish operating procedures

Monitor adoption, performance, cost, quality and improvement opportunities

KEY CAPABILITIES

What we bring to Microsoft Copilot.

01Deep Microsoft 365, Purview and SharePoint expertise
02Permission and oversharing remediation at scale
03Copilot Studio and Graph connector development
04Role-based adoption design rather than generic training
05Measurement tied back to the original business case

What you get, and what follows

DELIVERABLESReadiness assessment covering tenancy, permissions, data and licensingRemediation plan for over-shared and stale contentSensitivity labelling and protection policy designConfiguration, rollout and governance guardrailsRole-based enablement and champion programmeUsage and return-on-investment reporting

BUSINESS OUTCOMESCopilot that surfaces the right information to the right people onlyDemonstrable time saved per roleLicences placed where they generate returnInformation protection applied consistently across the estateAdoption that continues after the launch period

The 17 services inside Microsoft Copilot.

17 SERVICES · 16 NEW

Azure OpenAI IntegrationSecure integration of Azure OpenAI models into enterprise applications, data platforms and workflows within the client's tenancy.Microsoft 365 Copilot Readiness AssessmentNEWAssessment of tenancy configuration, data hygiene, permissions, licensing and change readiness before Copilot is switched on.Copilot Data-Hygiene RemediationNEWIdentification and remediation of the over-shared, duplicated and stale content that causes Copilot to surface information users were never intended to see.SharePoint & OneDrive Permission RemediationNEWSystematic review and correction of site, library and item-level permissions across a SharePoint and OneDrive estate.Sensitivity Labelling for CopilotNEWDesign and rollout of Microsoft Purview sensitivity labels and protection policies so Copilot respects information classification.Copilot Licence Optimisation & Seat PlanningNEWAnalysis of usage and role fit to place Copilot licences where they generate measurable return rather than across the whole organisation.Copilot Studio Agent DevelopmentNEWBuild of custom agents in Copilot Studio connected to enterprise data, workflows and approval processes.Microsoft Graph ConnectorsNEWDevelopment and configuration of connectors that bring third-party and line-of-business content into the Microsoft Graph for Copilot grounding.Declarative Agents & Copilot ExtensibilityNEWExtension of Microsoft 365 Copilot with declarative agents, actions and plugins tailored to specific business roles.Copilot Governance & GuardrailsNEWPolicy, configuration and monitoring that define what Copilot may access, what it may do, and how usage is reviewed.Copilot Adoption & Change ManagementNEWStructured adoption programme covering champions, role-based use cases, training and measured behaviour change.Copilot Usage Analytics & ROI MeasurementNEWMeasurement of Copilot adoption, usage depth and time saved, reported against the business case that funded it.Role-Specific Copilot EnablementNEWTailored enablement for sales, finance, legal, HR and service teams built around the actual work each role performs.GitHub Copilot EnablementNEWRollout of GitHub Copilot to engineering teams with standards, security review, measurement and coaching.Microsoft Security Copilot ImplementationNEWImplementation of Security Copilot into security operations, with playbooks, data connections and analyst enablement.Dynamics 365 Copilot EnablementNEWActivation and configuration of Copilot capability inside Dynamics 365 sales, service and finance modules.Power Platform Copilot & Low-Code AgentsNEWEnablement of business-built agents and low-code applications under a governed Power Platform environment strategy.

INVESTMENT & DELIVERY

How we engage on Microsoft Copilot.

INDICATIVE VALUE

A$60,000 – A$250,000A$250,000 – A$1,200,000A$15,000 – A$60,000

The bands across these 17 services. Each service page carries its own; the scoping call confirms the range for your environment before anything is committed.

DELIVERY MODELS

Fixed price or milestone basedMilestone based, or time and materials for evolving scopeFixed price

Delivered by a senior-led Australian team across 7 stages, from discovery through to optimisation.Discuss scope and timing ›

WHO THIS IS FOR