Generative AI & CopilotA secure, permission-aware assistant that answers staff questions and completes tasks against the organisation's own approved…Explore practice →Agentic AI & Intelligent AutomationIntegration of agents with Power Automate, Logic Apps, Temporal or equivalent orchestration platforms so agents operate insid…Explore practice →AI Strategy & Enterprise TransformationA structured programme that identifies where artificial intelligence can create measurable value in the organisation and sequ…Explore practice →Data Engineering & Modern Data PlatformsEnd-to-end implementation of Microsoft Fabric as the organisation's unified data and analytics platform.Explore practice →Data Governance & AI-Ready DataDesign of the policies, roles, decision rights and forums that make data governance operate rather than exist on paper.Explore practice →AI Governance, Risk & Responsible AIThe framework, controls and evidence base that make AI use defensible to a board, an auditor and a regulator.Explore practice →Analytics & Decision IntelligenceEnd-to-end implementation of Power BI including semantic models, reports, workspaces, security and adoption.Explore practice →Cloud & Application ModernisationTarget-state cloud architecture, landing zone design, platform selection and the operating model to run it.Explore practice →Cybersecurity & AI SecurityAssessment of security posture, threat exposure and control maturity, with a prioritised remediation roadmap.Explore practice →Enterprise Platforms & IntegrationConsulting, implementation, customisation and support across Dynamics 365 sales, service, finance and operations.Explore practice →Managed AI, Data & Cloud ServicesContinuous monitoring of AI system availability, performance, cost and output quality.Explore practice →
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Enterprise AI Assistants
Enterprise AI AssistantA secure, permission-aware assistant that answers staff questions and completes tasks against the…Enterprise RAG ImplementationRetrieval-augmented generation connecting an AI system securely to internal documents, databases, policies…AI on ERP & FinanceGenerative AI applied to enterprise resource planning and finance systems for enquiry, explanation, exception…AI Financial ReconciliationMachine-assisted matching, variance explanation and exception routing across ledgers and subsidiary systems.AI Anomaly DetectionDetection of unusual patterns in transactions, operations or system behaviour, with explanation and routing…AI Software DevelopmentDevelopment of custom applications where generative AI is a core part of the product rather than an add-on.Microsoft Copilot
Azure OpenAI IntegrationSecure integration of Azure OpenAI models into enterprise applications, data platforms and workflows within…Microsoft 365 Copilot Readiness AssessmentAssessment of tenancy configuration, data hygiene, permissions, licensing and change readiness before Copilot…Copilot Data-Hygiene RemediationIdentification and remediation of the over-shared, duplicated and stale content that causes Copilot to…SharePoint & OneDrive Permission RemediationSystematic review and correction of site, library and item-level permissions across a SharePoint and OneDrive…Sensitivity Labelling for CopilotDesign and rollout of Microsoft Purview sensitivity labels and protection policies so Copilot respects…Copilot Licence Optimisation & Seat PlanningAnalysis of usage and role fit to place Copilot licences where they generate measurable return rather than…Copilot Studio Agent DevelopmentBuild of custom agents in Copilot Studio connected to enterprise data, workflows and approval processes.Microsoft Graph ConnectorsDevelopment and configuration of connectors that bring third-party and line-of-business content into the…Declarative Agents & Copilot ExtensibilityExtension of Microsoft 365 Copilot with declarative agents, actions and plugins tailored to specific business…Copilot Governance & GuardrailsPolicy, configuration and monitoring that define what Copilot may access, what it may do, and how usage is…Copilot Adoption & Change ManagementStructured adoption programme covering champions, role-based use cases, training and measured behaviour…Copilot Usage Analytics & ROI MeasurementMeasurement of Copilot adoption, usage depth and time saved, reported against the business case that funded…Role-Specific Copilot EnablementTailored enablement for sales, finance, legal, HR and service teams built around the actual work each role…GitHub Copilot EnablementRollout of GitHub Copilot to engineering teams with standards, security review, measurement and coaching.Microsoft Security Copilot ImplementationImplementation of Security Copilot into security operations, with playbooks, data connections and analyst…Dynamics 365 Copilot EnablementActivation and configuration of Copilot capability inside Dynamics 365 sales, service and finance modules.Power Platform Copilot & Low-Code AgentsEnablement of business-built agents and low-code applications under a governed Power Platform environment…GenAI Engineering
Prompt Engineering & Prompt Library ManagementDevelopment, testing and central management of production prompts as versioned, reviewable assets rather than…Prompt Versioning & RegistryA controlled registry recording every production prompt, its version, its owner, its evaluation results and…Context Engineering & Window OptimisationDesign of what information is placed in front of a model, in what order and at what cost, to maximise answer…Retrieval Architecture DesignDesign of chunking, indexing, hybrid search, filtering and re-ranking so retrieval returns the right evidence…Vector Database ImplementationSelection, deployment and tuning of vector search infrastructure such as Azure AI Search or pgvector within…Embedding Model SelectionEvaluation and selection of embedding models against the client's content, languages and retrieval accuracy…Knowledge Graph Construction for GroundingConstruction of an entity and relationship graph over enterprise content so generative AI can reason across…GraphRAG ImplementationRetrieval-augmented generation over a knowledge graph, enabling multi-hop questions that vector search alone…Multimodal AIImplementation of AI over documents, images, audio and video in addition to text.Document Intelligence & Intelligent Document ProcessingExtraction and validation of structured data from complex documents including forms, contracts, drawings and…Conversational & Voice AIDesign and delivery of voice and conversational interfaces integrated with enterprise systems and human…Arabic-English Bilingual AI Evaluation & TuningEvaluation, tuning and quality assurance of AI systems operating in Arabic and English, covering accuracy…Model Selection & BenchmarkingStructured comparison of candidate models against the client's tasks, data, latency, cost and sovereignty…Small Language Model & Edge DeploymentDeployment of smaller models on constrained, disconnected or privacy-sensitive infrastructure.Model Fine-Tuning, LoRA & DistillationAdaptation of models to a client's domain, terminology and task set where prompting alone is insufficient.Model Routing & FallbackAutomatic routing of requests between models by task complexity, cost and availability, with graceful…LLM Gateway & API ManagementA central, governed gateway for all model access providing authentication, quota, logging, cost attribution…Semantic CachingCaching of semantically equivalent requests to reduce inference cost and latency without degrading answer…Token Cost Optimisation & GenAI FinOpsMeasurement and reduction of generative AI running cost by workload, team and use case, with chargeback and…A/B Testing & Experimentation for GenAIControlled experimentation infrastructure that measures whether a prompt, model or retrieval change actually…Grounding, Safety & Evaluation
Guardrails ImplementationInput and output controls covering content filtering, topic restriction, jailbreak resistance and…Hallucination Detection & Grounding VerificationAutomated checks that every generated claim is supported by retrieved evidence, with unsupported output…Citation & Provenance EnforcementEnforcement of source citation on every answer so a user can verify where information came from.GenAI Evaluation FrameworkA standing evaluation capability using golden datasets, model-as-judge scoring and structured human review.Red-Team Prompt TestingAdversarial testing of a deployed generative AI system to find prompts that produce unsafe, non-compliant or…Sovereign & In-Country AI DeploymentArchitecture and deployment of AI workloads that keep data and inference inside a specified jurisdiction to…Data Residency Architecture for AIDesign of storage, processing and logging topology so that AI systems demonstrably satisfy data residency…AI Output Quality MonitoringContinuous production monitoring of answer quality, refusal rate, citation coverage and user feedback.Agent Design & Build
Workflow-Engine IntegrationIntegration of agents with Power Automate, Logic Apps, Temporal or equivalent orchestration platforms so…Tool-Use & Function-Calling DesignDefinition of the tool surface an agent may call, with schemas, validation, rate limits and failure handling.Task-Agent DevelopmentBuild of a single-purpose agent that completes one well-defined task reliably and hands back to a human or…Role-Owning Agent DevelopmentBuild of an agent that owns a persistent business outcome rather than a single task, with memory, context and…Multi-Agent OrchestrationDesign and implementation of systems where several specialised agents collaborate, delegate and hand off work…Model Context Protocol (MCP) Server DevelopmentBuild of MCP servers that expose enterprise systems, data and tools to AI agents through a standard, governed…MCP Tool & Connector DevelopmentDevelopment of individual tools and connectors that give agents controlled access to specific applications…Legacy RPA-to-Agent MigrationAssessment and migration of brittle robotic process automation into resilient agent-based automation…Intelligent AutomationAutomation of end-to-end business processes combining workflow orchestration, document intelligence…Human-in-the-Loop Approval Gate DesignDesign of the points at which a human must review, approve or reject agent actions, and the interface through…Governed Write-Back EngineControlled, auditable write access from agents into ERP, CRM, HR, finance and banking systems, with approval…AI PodsA dedicated, cross-functional pod of AI engineers, data engineers and a solution architect assigned to a…AI Agents, Workflows & Agentic OperationsImplementation of production agent workflows integrated with enterprise systems, including orchestration…Agent-to-Agent (A2A) Protocol ImplementationImplementation of standardised agent-to-agent communication so that agents built by different teams or…Agentic AI & AutomationDesign and delivery of autonomous and semi-autonomous AI systems that execute multi-step business processes…Agent Use-Case Discovery & PrioritisationStructured identification and scoring of candidate agent use cases by value, feasibility, data readiness and…Agent State & Session ManagementImplementation of durable state so long-running agent processes survive interruption, restart and handover.Agent Simulation & Sandbox EnvironmentsIsolated environments where agents can be tested against realistic data and systems before being given…Agent Registry DesignThe catalogue that records every agent, its owner, its permissions, its version and its operating status the…Agent Planning & Reasoning DesignDesign of how an agent decomposes a goal into steps, selects tools, evaluates progress and recovers from…Agent Memory ArchitectureDesign of short-term, long-term and episodic memory so an agent retains relevant context across sessions…Agent Escalation & Fallback DesignDefinition of what an agent does when it is uncertain, blocked or out of scope, including escalation routing…Agent Design & BlueprintingSpecification of each agent's role, scope, permitted actions, autonomy tier, escalation paths and success…Packaged Departmental Agents
Accounts Payable & Receivable AgentA configured agent that processes invoices, matches them to purchase orders and receipts, routes exceptions…Financial Reconciliation AgentA configured agent that reconciles ledgers, bank feeds and subsidiary systems, explains variances and…Month-End Close AgentA configured agent that runs the close checklist, chases outstanding items, prepares journals for approval…Expense & Audit AgentA configured agent that reviews expense claims against policy, flags anomalies and assembles evidence packs…Recruitment Screening AgentA configured agent that screens applications against role criteria, produces shortlists with reasoning, and…Employee Onboarding AgentA configured agent that coordinates onboarding tasks across HR, IT and facilities, chases owners and reports…HR Service-Desk AgentA configured agent that answers employee policy and entitlement questions from approved sources, and raises…Supplier Onboarding AgentA configured agent that collects supplier documentation, runs compliance checks, and progresses onboarding to…Contract Review AgentA configured agent that reviews contracts against a clause playbook, flags deviations and drafts suggested…Purchase-Approval AgentA configured agent that validates purchase requests against budget, policy and preferred suppliers, then…Lead Qualification AgentA configured agent that researches inbound leads, scores them against the ideal customer profile and prepares…CRM Hygiene AgentA configured agent that detects and corrects duplicate, stale and incomplete CRM records, and enriches…Proposal & Quote AgentA configured agent that assembles proposals and quotes from an approved content library, prices them to…Ticket Triage AgentA configured agent that classifies, prioritises and routes incoming service tickets, and resolves common…Complaint Routing AgentA configured agent that assesses complaints for severity and regulatory implication, routes them correctly…Knowledge Retrieval AgentA configured agent that answers staff questions from approved internal sources with citations and respects…Compliance Monitoring AgentA configured agent that monitors transactions, communications or processes against defined compliance rules…PMO & Project Reporting AgentA configured agent that assembles project status from source systems, identifies slippage and drafts the…Tender & Bid Response AgentA configured agent that parses tender documents, maps requirements to an approved answer library and drafts…Data Analysis & Reporting AgentA configured agent that answers analytical questions against governed data, shows its working and produces…IT Service-Desk AgentA configured agent that handles password, access, provisioning and common fault requests, and escalates with…Software Engineering AgentA configured agent that performs code review, generates tests, drafts documentation and assists with…AgentOps
Agent Observability & TracingInstrumentation that records every agent decision, tool call and action so behaviour can be reconstructed and…Agent Evaluation HarnessA repeatable test framework measuring task success rate, action accuracy, escalation rate and cost per…Agent Regression TestingAutomated testing that detects behavioural drift when a model, prompt, tool or data source changes.Agent Performance BenchmarkingComparative measurement of agent performance against human baselines and against alternative model or design…Agent Cost Management & Token FinOpsMonitoring and optimisation of inference, tool and infrastructure cost per agent and per outcome, with budget…Agent Version Management & RollbackControlled release, versioning and rapid rollback of agents, prompts and tool definitions.Agent Incident ResponseDefined procedures, tooling and on-call arrangements for agent malfunction, unsafe output or unauthorised…Agent SLA Definition & ReportingAgreement and reporting of service levels for agent availability, accuracy, escalation rate and resolution…Outcome-Based / Results-as-a-Service MeteringThe measurement and billing infrastructure that allows agent services to be charged per completed outcome…Agent Decommissioning & RetirementControlled withdrawal of an agent from service, including permission revocation, data handling and knowledge…Business Process Automation
Back-Office Process AutomationAutomation of repetitive administrative processes across finance, HR, procurement and operations.Document ProcessingAutomated extraction, classification and validation of information from structured and unstructured documents.Invoice AutomationEnd-to-end automation of invoice capture, coding, matching, approval and posting.Reporting AutomationAutomated assembly, validation and distribution of recurring management and regulatory reports.CRM AdministrationOngoing configuration, data hygiene, workflow maintenance and user support for a customer relationship…Customer-Service WorkflowsDesign and automation of service processes covering intake, triage, resolution, escalation and follow-up.Workflow OptimisationAnalysis and redesign of business workflows to remove handoffs, delays and rework before automation is…Process OptimisationMeasurement and improvement of end-to-end process performance using process mining and structured redesign.AI Advisory
AI Discovery, Strategy & RoadmapA structured programme that identifies where artificial intelligence can create measurable value in the…AI StrategyAn enterprise-level position on what the organisation will and will not use artificial intelligence for…Data StrategyThe plan that makes enterprise data a governed asset rather than a by-product, covering ownership…Cloud StrategyA decision framework covering platform selection, migration sequencing, landing-zone design, cost model and…Enterprise ArchitectureCurrent-state and target-state architecture for applications, data, integration and infrastructure, with the…Technology Due DiligenceIndependent assessment of a technology estate, delivery capability and technical debt for an acquisition…Innovation & Emerging Technology AdvisoryStructured evaluation of emerging technology against the organisation's actual problems, separating what is…Product StrategyDefinition of a digital product's purpose, users, value proposition, commercial model and release sequence.Transformation Advisory
Digital Transformation ConsultingEnd-to-end advisory covering operating model, process, technology and workforce change for organisations…Transformation RoadmapsA sequenced, costed and dependency-mapped plan converting strategy into a delivery programme with clear…Program GovernanceThe governance structure, reporting cadence, decision rights and assurance model that keeps a…Change & Adoption PlanningStakeholder analysis, communication planning, training design and adoption measurement so that delivered…Architecture ReviewIndependent review of a proposed or existing solution architecture against scalability, security, cost and…Technical-Debt AssessmentQuantified inventory of accumulated technical debt with remediation options, cost and business impact for…Software AuditIndependent assessment of code quality, architecture, security posture, test coverage and delivery practice…Discovery & Feasibility
Discovery WorkshopsFacilitated sessions that establish objectives, constraints, stakeholders, current-state pain and agreed…Technical Feasibility StudiesEvidence-based assessment of whether a proposed solution can be delivered within the client's technical…UI/UX Design WorkshopsCollaborative sessions producing user journeys, wireframes and interface concepts validated with real users…AI Proof of Concept & MVP DevelopmentA time-boxed, scoped build that tests the riskiest assumption in an AI use case and produces evidence for a…Microsoft Fabric
Microsoft Fabric ImplementationEnd-to-end implementation of Microsoft Fabric as the organisation's unified data and analytics platform.Fabric Lakehouse & Data EngineeringDesign and build of lakehouse architecture, medallion layers and transformation pipelines within Fabric.Fabric Data WarehouseImplementation of the Fabric warehouse for structured analytical workloads and downstream reporting.Fabric Real-Time IntelligenceStreaming ingestion, event processing and real-time analytics for operational decision making.Fabric Power BI & Semantic ModelsDesign of semantic models, measures and reporting layers that produce consistent numbers across the…Fabric Data Activator & GovernanceEvent-driven alerting and action on data conditions, with the governance controls around it.OneLake ImplementationDesign and implementation of OneLake as the single logical data lake, including domains, shortcuts and access…Microsoft Fabric MigrationMigration from Synapse, on-premises warehouses or legacy platforms onto Fabric with parallel run and cutover.Fabric SecurityWorkspace, item and row-level security design, identity integration and data protection within Fabric.Fabric Capacity PlanningSizing, allocation and monitoring of Fabric capacity against workload profile and budget.Fabric Cost OptimisationReduction of Fabric running cost through capacity tuning, workload scheduling and query optimisation.Fabric DevOpsSource control, deployment pipelines, environment separation and release management for Fabric artefacts.Microsoft Purview IntegrationConnection of Fabric and the wider estate to Microsoft Purview for cataloguing, lineage and classification.Data Engineering & Integration
Azure Data FactoryDesign and build of orchestration and data movement pipelines using Azure Data Factory.Data Pipeline ArchitectureArchitecture for ingestion, transformation, orchestration and observability across batch and streaming…ETL & ELT ServicesDevelopment of extract, transform and load processes with testing, error handling and reprocessing capability.Data Integration SolutionsIntegration of data across applications, databases, files and external providers into a governed platform.API & System IntegrationDevelopment and integration of application programming interfaces between enterprise systems.Real-Time Data ProcessingLow-latency processing of event streams for operational analytics and immediate action.Batch Data ProcessingScheduled, high-volume processing with dependency management, restartability and reconciliation.Streaming Data PlatformsImplementation of event streaming infrastructure and the patterns that make it maintainable.ERP Data IntegrationExtraction and integration of data from enterprise resource planning systems into the analytics and AI estate.CRM Data IntegrationExtraction and integration of customer relationship management data with consistent customer identity.Finance-System IntegrationIntegration of general ledger, sub-ledger, billing and treasury systems into a reconciled financial data…Data MigrationPlanned migration of data between platforms with profiling, mapping, validation, reconciliation and cutover.Data ObservabilityMonitoring of freshness, volume, schema, distribution and lineage so data issues are detected before users…Pipeline MonitoringOperational monitoring and alerting for pipeline health, latency and failure.DataOpsEngineering practice covering version control, automated testing, continuous delivery and environment…Integration TestingSystematic testing of end-to-end data flows including reconciliation to source and regression protection.Data Platform BuildDesign and construction of a complete enterprise data platform from landing zone to consumption layer.DevOps for DataAutomated build, test and release pipelines for data platform code, configuration and infrastructure.Data Modelling & Warehousing
Data Architecture DesignTarget-state design for how data is stored, structured, moved and consumed across the organisation.Dimensional ModellingDesign of facts, dimensions and hierarchies that make analytical data intuitive and performant.Data Warehouse SolutionsDesign and build of an enterprise data warehouse supporting reporting, analytics and regulatory needs.Conceptual Data ModellingBusiness-level model of key entities and relationships, agreed with stakeholders before physical design.Logical Data ModellingPlatform-independent model defining attributes, keys, relationships and business rules.Physical Data ModellingImplementation-level model covering storage, partitioning, indexing and performance design.Semantic Data ModellingThe business-facing layer that defines measures, hierarchies and calculations so every report agrees.Star-Schema DevelopmentConstruction of star and snowflake schemas optimised for analytical query patterns.Warehouse ModernisationMigration and re-engineering of a legacy warehouse onto a modern cloud platform.AI-Ready Data PreparationPreparation of enterprise data for AI use, covering cleansing, enrichment, unstructured content processing…Governance Frameworks
Data Governance FrameworksDesign of the policies, roles, decision rights and forums that make data governance operate rather than exist…Microsoft PurviewImplementation of Microsoft Purview for cataloguing, classification, lineage and data protection across the…Data OwnershipAssignment of accountable owners and stewards for each data domain, with defined responsibilities and…Policy ManagementDevelopment and lifecycle management of data policies, standards and procedures with evidence of compliance.Data ClassificationDefinition and application of a classification scheme so sensitivity is known and enforceable.Data LineageEnd-to-end traceability of how data moves and transforms from source system to reported figure.Metadata ManagementCapture and maintenance of technical and business metadata in a discoverable catalogue.Business GlossariesAn agreed dictionary of business terms and definitions linked to the physical data that implements them.Data DictionariesDocumented definitions, formats, valid values and ownership for each data element.Data Quality & Master Data
Data Quality ManagementProfiling, rule definition, measurement, remediation and ongoing monitoring of data quality against business…Master Data ManagementSingle trusted view of core entities such as customer, supplier, product, asset and employee across systems.Reference Data ManagementControlled management of code sets, hierarchies and shared reference values across the estate.AI Governance Foundations
AI Governance & ComplianceThe framework, controls and evidence base that make AI use defensible to a board, an auditor and a regulator.Responsible AI ControlsPractical implementation of fairness, transparency, accountability and human oversight controls in delivered…AI Ops, Governance & GatewayOperational governance of AI systems in production, including access gateway, usage policy enforcement and…AI System Inventory & DiscoveryA complete, maintained register of every AI system in use across the organisation, including embedded and…Shadow AI Discovery & RemediationIdentification of unsanctioned AI tool use across the organisation, with risk assessment and a route to…AI Use-Case Register & Intake ProcessA governed intake process through which every proposed AI use case is recorded, assessed and approved before…AI Risk Classification & TieringClassification of each AI system by autonomy, data sensitivity, decision impact and access, driving the…Algorithmic Impact AssessmentStructured assessment of the potential impact of an AI system on individuals, groups and the organisation…Model Card & System Card DocumentationStandardised documentation of each model and system covering purpose, data, limitations, evaluation results…Model Registry & LineageCentral registry recording every model version, its training and evaluation data, its approvals and its…AI Asset Criticality MappingAssessment of which AI systems are business-critical and what the consequence of their failure would be.AI Dependency MappingMapping of the models, data sources, vendors and infrastructure each AI system depends on.AI Portfolio ReportingConsolidated reporting on the AI estate covering value delivered, risk exposure, cost and compliance status.Agent Governance
Agent Registry & Agent Identity ManagementRegistration and identity management for every agent as a distinct non-human actor with an owner, a purpose…Autonomy-Tiered Governance DesignA governance model with different controls at each level of agent autonomy, replacing uniform controls that…Agent Permission & Blast-Radius DesignDefinition and limitation of what each agent can reach and change, so the consequence of failure is bounded…Agent Approval & Release GatesFormal gates an agent must pass before it is granted production access or an increase in autonomy.Agent Behaviour MonitoringContinuous monitoring of agent actions against expected behaviour, with alerting on deviation.Agent Kill-Switch & Containment DesignThe technical and procedural ability to suspend an agent immediately and contain the effect of its recent…Agent Accountability & Ownership AssignmentNamed human accountability for every agent in production, with defined responsibilities and review…AI Assurance & Testing
AI Red TeamingStructured adversarial testing of AI systems to find harmful, non-compliant or incorrect behaviour before…Prompt Injection & Jailbreak TestingTargeted testing of a system's resistance to instruction injection through user input, documents and…Bias, Fairness & Disparate-Impact TestingMeasurement of whether an AI system produces materially different outcomes across groups, with documented…Explainability & Interpretability ImplementationImplementation of the technical means to explain why a model or agent produced a particular output.AI Transparency & User Disclosure DesignDesign of how and where users are told they are interacting with AI and what it can and cannot do.Third-Party & Supply-Chain AI Risk AssessmentAssessment of AI capability embedded in vendor products and services, and the risk it introduces.Vendor AI Due DiligenceStructured evaluation of an AI vendor's models, data handling, security, evaluation practice and contractual…Training-Data Provenance GovernanceControls establishing where training and fine-tuning data came from, what rights attach to it and how it is…Copyright & IP Risk Assessment for GenAI OutputsAssessment of intellectual property and copyright exposure arising from generative AI outputs and the…ISO/IEC 42001 ReadinessGap assessment and preparation for certification against the ISO/IEC 42001 artificial intelligence management…ISO/IEC 42001 Implementation & Certification SupportFull implementation of the AI management system, internal audit, corrective action and support through…Regulatory Alignment
NIST AI Risk Management Framework AlignmentMapping of the organisation's AI controls to the NIST AI Risk Management Framework with gap remediation.EU AI Act Readiness & Conformity AssessmentClassification of AI systems under the EU AI Act and preparation of the technical documentation and…Australian Voluntary AI Safety Standard AlignmentAssessment and implementation against Australia's voluntary AI safety guardrails.NSW AI Assurance Framework CompliancePreparation of the assessment and evidence required by the New South Wales AI Assurance Framework for…Australian Federal AI Policy ComplianceAlignment with Commonwealth policy for the responsible use of AI in government, including accountability and…Saudi SDAIA AI Ethics Principles ComplianceAlignment of AI systems with the Saudi Data and Artificial Intelligence Authority's AI ethics principles.Saudi NDMO Data Governance ComplianceImplementation of the National Data Management Office's data governance and classification requirements.Saudi PDPL ComplianceAssessment and implementation of controls required by the Saudi Personal Data Protection Law.UAE AI Charter, DIFC & ADGM ComplianceAlignment with the UAE AI Charter and the data protection regimes of the DIFC and ADGM financial free zones.AI Procurement & Contract Clause DraftingDevelopment of AI-specific contractual positions covering IP, liability, data use, evaluation rights and exit.AI Assurance Operations
AI Incident Management & ReportingDefined process, roles and reporting for AI incidents, including regulatory notification where required.AI Internal Audit ReadinessPreparation of the control evidence, documentation and walkthrough material an internal or external auditor…AI Board Reporting & Executive Governance DashboardsReporting that gives a board a defensible view of AI value, risk, incidents and compliance status.AI Literacy & Role-Based Training ProgramsTraining tailored to executives, managers, developers and general staff on responsible and effective AI use.AI Acceptable-Use Policy DraftingDevelopment of a clear, enforceable policy defining permitted and prohibited AI use across the organisation.Business Intelligence
Power BI ImplementationEnd-to-end implementation of Power BI including semantic models, reports, workspaces, security and adoption.Executive DashboardsBoard and executive reporting built on agreed definitions, showing performance, trend and exception at a…CFO DashboardsFinance leadership reporting covering profitability, cash, working capital, forecast accuracy and variance…Construction AnalyticsProject cost, margin, budget, variation, tender and portfolio reporting for construction and engineering…Financial AnalyticsAnalysis of revenue, cost, margin and profitability across products, customers, projects and business units.Project AnalyticsReporting on project schedule, cost, risk and resource performance across a portfolio.Operational AnalyticsReporting on day-to-day operational performance, throughput, exception and service level.Customer AnalyticsAnalysis of customer behaviour, value, retention, segmentation and lifetime contribution.Workforce AnalyticsAnalysis of headcount, utilisation, capability, attrition, cost and productivity.Self-Service BI EnablementThe models, governance, training and support that let business users build their own reporting safely.Embedded AnalyticsIntegration of analytics directly into applications, portals and customer-facing products.Automated ReportingScheduled generation, validation and distribution of recurring reporting packs.KPI DevelopmentDefinition of a measurement framework with agreed metric definitions, targets, owners and reporting cadence.Analytics Centre of ExcellenceEstablishment of the standards, capability, governance and support model for analytics across the…Advanced Analytics
Advanced Analytics & ForecastingStatistical and machine-learning forecasting for demand, revenue, cost, cash and capacity.Predictive AnalyticsModels that estimate the likelihood of a future event such as churn, default, failure or delay.Prescriptive AnalyticsOptimisation and scenario models that recommend the best course of action under defined constraints.Real-Time AnalyticsAnalytics on live event streams for monitoring, alerting and immediate operational response.Cloud Strategy & Migration
Cloud Strategy & ArchitectureTarget-state cloud architecture, landing zone design, platform selection and the operating model to run it.Cloud MigrationAssessment, planning and execution of workload migration to cloud with minimal business disruption.Azure & AWS MigrationPlatform-specific migration of infrastructure, applications and data to Microsoft Azure or Amazon Web…Infrastructure ModernisationReplacement of ageing infrastructure with modern, supported, automated equivalents.Hybrid Cloud ArchitectureArchitecture spanning on-premises and cloud, with consistent identity, network, security and operations.ERP Cloud Migration Data LayerThe data extraction, transformation and reconciliation layer required when an ERP moves to cloud.Cloud Engineering & Operations
Cloud EngineeringBuild and automation of cloud environments, networking, identity and platform services.CloudOpsDay-to-day operation, monitoring, patching and optimisation of cloud environments.DevOpsImplementation of automated build, test, release and monitoring practice across development teams.Infrastructure as CodeDeclarative, version-controlled definition of infrastructure with automated provisioning and drift detection.ContainerisationPackaging of applications into containers with the supporting registry, build and security tooling.KubernetesDesign, deployment and operation of Kubernetes clusters and the workloads that run on them.Backup & Disaster RecoveryDesign and testing of backup, replication and recovery to meet agreed recovery point and time objectives.Cloud Cost OptimisationIdentification and realisation of cloud savings through rightsizing, commitment, scheduling and architecture…FinOpsEstablishment of the practice that gives engineering, finance and business shared accountability for cloud…FinOps AdvisoryAssessment and design of the FinOps operating model, tooling and reporting for an organisation starting out.Multi-Cloud Security & ComplianceConsistent security posture, policy and compliance evidence across more than one cloud provider.Application Development & Modernisation
Custom Web Application DevelopmentDesign and build of bespoke web applications for enterprise use.Enterprise Software DevelopmentDevelopment of substantial line-of-business systems with the architecture and testing that longevity requires.Application ModernisationRe-platforming, re-architecting or replacing legacy applications to reduce risk and cost.Cloud-Native ApplicationsApplications designed for cloud from the outset using managed services, containers and event-driven patterns.API & Microservices DevelopmentDesign and build of APIs and microservices with versioning, documentation and governance.Mobile Application DevelopmentNative and cross-platform mobile applications integrated with enterprise back-end systems.Enterprise Portal DevelopmentEmployee, customer, supplier and partner portals integrated with identity and back-office systems.Database DevelopmentDesign, development and performance engineering of relational and non-relational databases.Third-Party IntegrationsIntegration with external platforms, marketplaces, payment providers and data services.Product DevelopmentEnd-to-end development of a digital product from concept through launch and iteration.Application DevelopmentGeneral application development capability delivered through dedicated or blended teams.Proof-of-Concept DevelopmentRapid, scoped build to prove a technical or commercial hypothesis before larger investment.UX/UI DesignUser research, information architecture, interaction design and visual design for digital products.UX AuditAssessment of an existing product against usability, accessibility and task-completion criteria.Quality Engineering
Quality AssuranceTest strategy, planning, execution and defect management across functional and non-functional requirements.Automated TestingDevelopment and maintenance of automated test suites integrated into the delivery pipeline.Continuous Integration & DeliveryAutomated build, test and deployment pipelines with environment promotion and release control.Quality Assurance & TestingIndependent testing services covering system, integration, regression, performance and user acceptance…Application Performance TestingLoad, stress and endurance testing with tuning recommendations against defined performance targets.Database OptimisationQuery, index and schema tuning to resolve performance and cost problems in production databases.Security Advisory & Compliance
Cybersecurity Consulting & Risk AssessmentAssessment of security posture, threat exposure and control maturity, with a prioritised remediation roadmap.Governance, Risk & ComplianceEstablishment of the security governance framework, risk register, control library and reporting.ISO/IEC 27001 ReadinessGap assessment, control implementation and preparation for ISO/IEC 27001 certification audit.SOC 2 ReadinessPreparation of the control environment and evidence required for a SOC 2 Type I or Type II examination.Incident-Response PlanningDevelopment and rehearsal of incident response plans, playbooks and communication protocols.Technical Security
Application SecuritySecure development practice, code review, dependency management and application security testing.Penetration TestingAuthorised testing of infrastructure, applications and APIs to identify exploitable weaknesses.Data Security & EncryptionProtection of data at rest and in transit through encryption, key management and tokenisation.Cloud SecuritySecurity architecture, posture management and control implementation for cloud environments.Defensive SecurityDetection engineering, hardening and control implementation to reduce attacker dwell time and impact.Red TeamingObjective-based adversary simulation testing detection and response across people, process and technology.DevSecOpsIntegration of security testing, policy and controls directly into the software delivery pipeline.Security MonitoringContinuous monitoring, alert triage and threat detection across the estate.AI & Agent Security
LLM Security AssessmentAssessment of a large language model deployment against injection, extraction, poisoning and abuse threats.Prompt Injection Defence ArchitectureArchitectural and control design to prevent instruction injection through user input, documents and retrieved…Non-Human & Agent Identity ManagementIssuance, lifecycle and governance of identities for agents and automated actors as first-class security…Machine Identity & Secrets Management for AgentsSecure storage, rotation and scoping of the credentials and tokens agents use to access enterprise systems.Agent Least-Privilege Access DesignDesign of the minimum permission set each agent requires, with time-bound and just-in-time elevation.AI Data-Loss PreventionControls preventing sensitive data leaving the organisation through prompts, outputs, logs or third-party…Model Theft & Extraction ProtectionControls that make it materially harder to extract, replicate or reverse-engineer a deployed model.AI API SecurityAuthentication, authorisation, rate limiting, quota and abuse protection for model and agent endpoints.Zero Trust Architecture for Autonomous AgentsExtension of Zero Trust principles to actors that reason, hold credentials and take independent action.AI Security Monitoring & SIEM IntegrationIntegration of AI and agent telemetry into security monitoring so unsafe or anomalous behaviour is detected…Microsoft Business Applications
Microsoft Dynamics 365Consulting, implementation, customisation and support across Dynamics 365 sales, service, finance and…Microsoft Power PlatformImplementation and governance of Power Apps, Power Automate, Power Pages, Dataverse and Copilot Studio.Power BI Analytics EnablementEnablement of Power BI across an organisation including semantic models, governance, security and user…CRM & Enterprise Solutions
CRM Analytics & ReportingCustomer 360, pipeline, service and marketing analytics built on CRM data with executive reporting.Salesforce Implementation & IntegrationConsulting, configuration, automation, integration and support across Sales Cloud, Service Cloud and…MuleSoft & ServiceNow IntegrationAPI-led integration and workflow integration using MuleSoft and ServiceNow across the enterprise estate.AWS Enterprise SolutionsSolution architecture, migration, modernisation and managed support on Amazon Web Services.Payroll Compliance & RemediationPayroll data assessment, award and entitlement analysis, historical review, remediation calculation and…Enterprise Integration
Enterprise Integration ServicesIntegration across ERP, CRM, finance, HR and operational systems using middleware, APIs and event patterns.Middleware ImplementationSelection, deployment and operation of integration middleware and the governance around it.Identity IntegrationIntegration of identity and access management across applications, including single sign-on and provisioning.Legacy-System ConnectivityControlled connectivity to legacy platforms where replacement is not yet viable.Master Data SynchronisationBi-directional synchronisation of master data between systems with conflict resolution and audit.Integration MonitoringOperational monitoring, alerting and reporting across integration flows.Managed AI Services
AI System MonitoringContinuous monitoring of AI system availability, performance, cost and output quality.Model MonitoringMonitoring of model accuracy, drift, data quality and fairness in production, with retraining triggers.Managed GenAI OperationsOngoing operation of generative AI systems covering prompt maintenance, model upgrades, evaluation and cost…Managed Agent OperationsOngoing operation of an agent estate covering monitoring, evaluation, permission review, incident response…Managed Data & Analytics
Data Platform SupportSupport and operation of the enterprise data platform including incident management and enhancement.Power BI Managed ServicesOngoing support, development and governance of a Power BI estate.Data-Pipeline MonitoringMonitoring, alerting and remediation of production data pipelines against agreed service levels.Managed Microsoft FabricOngoing administration, capacity management, optimisation and support of a Microsoft Fabric environment.Analytics-as-a-ServiceAnalytical capability delivered as an ongoing service, with an agreed backlog and monthly capacity.Managed Cloud & Application Services
Cloud Managed ServicesOngoing management of cloud environments covering monitoring, patching, cost, security and support.Application MaintenanceOngoing corrective, adaptive and perfective maintenance of business applications.Incident ManagementStructured incident handling with defined severities, escalation and post-incident review.Service-Level ReportingRegular reporting against agreed service levels, with trend analysis and improvement actions.Continuous ImprovementA standing programme of measured improvement across delivered systems and processes.Engagement Models
Dedicated Technology TeamA dedicated team of engineers, architects and project management assigned to the client with monthly capacity…Offshore Development CentreA dedicated offshore delivery centre with recruitment, engineering management, secure infrastructure and…Fixed-Price ProjectsDefined scope, fixed budget, clear milestones, acceptance criteria and a controlled change process.Hybrid Delivery ModelAustralian client leadership combined with offshore engineering capacity and regional market support.Time & MaterialsFlexible engagement charged at agreed rates with transparent reporting and monthly invoicing.Managed-Service RetainerA monthly service fee for agreed capacity, service-level commitments, monitoring, maintenance and…Business Enablement
Accounts & Finance OutsourcingOutsourced finance operations covering bookkeeping, accounts payable and receivable, reconciliation and…HR & Recruitment Process OutsourcingOutsourced recruitment and human resources administration.Digital Marketing & BrandingBrand, content and campaign services supporting demand generation.SEO, AEO & GEOSearch, answer-engine and generative-engine optimisation so the organisation is found by both people and AI…Social Media ManagementPlanning, production and management of organisational social media presence.What our customers say
All customer stories"Reconciliation that took our team nine days now closes in three with a full audit trail on every match. It changed how the board sees AI.
Finance ManagerGCC Construction Group, Dubai
Finance ManagerGCC Construction Group, Dubai"Site teams stopped digging through folders. They ask the assistant, they get the clause with a citation, and they move on.
Project DirectorTier-One Contractor, Sydney
Project DirectorTier-One Contractor, Sydney"The anomaly models flag outliers the week they appear, not at quarter-end. We stopped two overruns before they hit the P&L.
Commercial DirectorProperty Developer, Dubai
Commercial DirectorProperty Developer, Dubai"Seven subsidiaries of spreadsheets became one governed reporting platform. The executive finally trusts the numbers on the screen.
Group CFOInfrastructure Holding, Riyadh
Group CFOInfrastructure Holding, RiyadhOur partnerships with
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