The problems Managed Agent Operations exists to solve.
AI systems deployed and then left unattended
Model and agent performance degrading without anyone noticing
Running cost that nobody owns
No reporting on whether the AI is still delivering the promised benefit
What is Managed Agent Operations?
SENIOR-LEDMonitoring, alerting and on-call coverage
PRODUCTION-READYRegular evaluation against agreed measures
KPI-DEFINEDModel, prompt and agent maintenance
Get a free discovery sprint
Before you commit, we help you confirm the use case, check data readiness, define the KPI, and map what Managed Agent Operations could deliver for your organisation.
For a limited number of teams each quarter, we run the full sprint free of charge.
Claim a free sprint →LIMITED SLOTS AVAILABLE
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How Managed Agent Operations runs.
01
Confirm objectives, stakeholders, constraints and success measures
Review current systems, data, controls and delivery readiness
Prepare the target design, backlog, governance and implementation plan
Test the priority requirements through a prototype, pilot or controlled design review
Configure, integrate, test and deploy the approved solution
Train users, transfer knowledge and establish operating procedures
Monitor adoption, performance, cost, quality and improvement opportunities
What we bring to Managed Agent Operations.
- 01Continuous evaluation rather than one-off testing
- 02Model and prompt lifecycle management
- 03Cost attribution and optimisation
- 04Governance evidence produced as a by-product of operation
- 05Defined service levels with monthly reporting
What you get, and what follows
DELIVERABLESMonitoring, alerting and on-call coverageRegular evaluation against agreed measuresModel, prompt and agent maintenanceCost reporting and optimisation actionsMonthly service report and improvement backlogIncident management and escalation
BUSINESS OUTCOMESAI that keeps working after the project team leavesDegradation detected and corrected earlyPredictable, reported running costContinuing evidence for governance and auditBenefit sustained rather than eroding
How we engage on Managed Agent Operations.
INDICATIVE VALUEMonthly retainer, A$7,500 – A$25,000 per monthA guide only. The scoping call confirms the range for your environment, data and compliance obligations before anything is committed.
DELIVERY MODELManaged-service retainer with agreed service levelsDelivered by a senior-led Australian team across 7 stages, from discovery through to optimisation.Discuss scope and timing ›
WHO THIS IS FOR
- Banks, insurers, superannuation funds and professional-services firms
- Government agencies and regulated public-sector bodies
- Large enterprises and mid-market organisations undergoing modernisation
- Utilities, energy and resources operators
What our customers say.
All customer stories"Reconciliation that took our team nine days now closes in three — with a full audit trail on every match. It changed how the board sees AI.
Finance ManagerGCC Construction Group, Dubai
Finance ManagerGCC Construction Group, Dubai"Site teams stopped digging through folders. They ask the assistant, they get the clause with a citation, and they move on.
Project DirectorTier-One Contractor, Sydney
Project DirectorTier-One Contractor, Sydney"The anomaly models flag outliers the week they appear, not at quarter-end. We stopped two overruns before they hit the P&L.
Commercial DirectorProperty Developer, Dubai
Commercial DirectorProperty Developer, Dubai"Seven subsidiaries of spreadsheets became one governed reporting platform. The executive finally trusts the numbers on the screen.
Group CFOInfrastructure Holding, Riyadh
Group CFOInfrastructure Holding, RiyadhOur partnerships with
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